About Our Store
At our store, we specialize in offering the finest selection of lingerie. Our mission is to make sure our customers feel confident and comfortable, and that starts with a smooth shopping experience, inclusive of our shipping process.
- Our standard shipping cost is $6.89 for all orders.
- We strive to offer competitive pricing while ensuring that your products are delivered safely and in a timely manner.
Order Processing: Orders are processed within 1-2 business days of purchase. Once processed, they are immediately dispatched for shipping.
Note: If you place an order during weekends or public holidays, it will be processed on the next business day.
Delivery Time: Once dispatched, the delivery time will vary depending on your location. Typically, packages are delivered within 3-7 business days.
Note: During peak seasons or promotional periods, please allow for possible slight delays.
Tracking Your Order
- After your order has been dispatched, you’ll receive a confirmation email with a tracking number.
- By using the tracking number, you can monitor the shipment status and estimated delivery date.
Damaged or Lost Packages
- In the rare case that your products arrive damaged or if your package gets lost during transit, please reach out to us immediately.
- Send us an email at [email protected] detailing the issue. We will investigate and take necessary actions to resolve it.
- Currently, we focus on domestic shipping. However, if you’re interested in international shipping, please email us for potential arrangements.
Returns and Exchanges
- If you’re not satisfied with your purchase, please review our Return Policy for more information on returns and exchanges.
For any other inquiries or assistance related to our shipping policy, feel free to contact us via our email: [email protected]. Our dedicated team is here to help!