We’re thrilled to have you as a customer of our online clothing store! To ensure you have the best shopping experience possible, we’ve compiled a list of frequently asked questions:
Payment:
What payment methods do you accept?
We accept payment via credit card and PayPal only. Unfortunately, we do not accept payment over the phone or by any other method.
Shipping:
How long will it take for my order to arrive?
We strive to process and ship orders within 20 business days. Delivery times may vary depending on your location and the shipping method selected.
Do you offer free shipping? Yes, we offer free standard shipping on orders $ 89.
Returns:
What is your return policy?
We accept returns within 7 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached. Customers are responsible for the shipping fees associated with returns.
How do I initiate a return?
To initiate a return, please email our customer service team at [email protected] with your order number and reason for return. We will provide you with instructions on how to proceed with your return.
Product Information:
Can I find out when an item will be back in stock?
We update our inventory regularly. If an item is out of stock, please check back at a later time or sign up for our email notifications to be alerted when the item is back in stock.
Contact:
How can I contact customer service?
For any questions or concerns, please email our customer service team at [email protected]. We will do our best to respond to your inquiry as soon as possible.
Thank you for choosing our online clothing store! We appreciate your business and look forward to serving you.